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Where is my order?

We know that you can’t wait to receive your Origin parcel, but delivery usually takes between 3-6 working days (Mon-Fri) after being shipped, depending on your location. Delivery is free for orders over R550. If there is any delay in the processing of your order, we will contact you via the email address provided.

Please note: Our selected couriers will deliver your parcel on weekdays between 8am and 5pm – please keep this in mind when giving a delivery address. A work address would be better to ensure easy delivery, unless the recipient is at home during the week.

We consistently review our selected courier to ensure you receive your parcel timeously, for the best price and in great condition. If you ever have a bad delivery experience please notify us ( so that we can fix this with our service provider, we want you to have a great experience from beginning to end!

For any queries please contact